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We offer free shipping to all customers within the Chakwal city limits. For customers outside Chakwal, shipping charges will apply based on the weight and size of the package.
We ship all orders within 1-2 business days from the date of purchase. Delivery time may vary based on the location and shipping method selected.
We use reliable courier services to ensure that your package is delivered to you on time and in good condition.
Once your order has been shipped, we will send you a tracking number via email so that you can track your package.
If you have any questions or concerns regarding the shipping of your order, please contact us at info@hamarachakwal.com.
We strive to ensure that all our customers are satisfied with their purchases. If for any reason you are not satisfied with your purchase, we offer a refund policy.
If you receive a defective or damaged product, please contact us within 7 days of receiving your order to initiate a return or exchange.
To be eligible for a refund, the product must be returned in its original packaging and in the same condition as it was received.
Once we receive your returned product, we will inspect it to ensure that it is eligible for a refund. If the product is eligible for a refund, we will initiate the refund process.
Please note that the refund process may take up to 14 days to complete, depending on your payment method and financial institution.
If you wish to cancel your order, please contact us at info@hamarachakwal.com as soon as possible. If your order has not yet been shipped, we will cancel your order and issue a full refund.
If you wish to return or exchange a product, please contact us within 7 days of receiving your order to initiate a return or exchange.
To be eligible for a return or exchange, the product must be returned in its original packaging and in the same condition as it was received.
If you wish to exchange a product, please specify the product you would like to exchange it for.
Once we receive your returned product, we will inspect it to ensure that it is eligible for a return or exchange. If the product is eligible for a return or exchange, we will process your request as quickly as possible.
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